James E. Harmon | Principal

When it comes to leisure and entertainment industry operational issues, Jim’s experience with a wide array of projects worldwide provides clients with the assurance that they are working with the best professionals in the field. With years of experience and understanding of the development process, the balanced integration of the design, feasibility, operations and marketing disciplines, Jim and the MR team play an important role in ensuring that the transition from planning to operations takes place smoothly and efficiently. As co-founder of Management Resources, Jim's guidance has been instrumental in the successful completion of projects for a myriad of clients.
Prior to Management Resources, Jim held a number of operational and training positions at the Walt Disney Company, including heading up the Disney University at Disneyland.

His focus over the years has been on helping organizations maximize the quality, value and efficiency of their operations thereby meeting and exceeding visitor expectations of service and value. Balancing the bottom line with a commitment to provide the finest visitor experience possible is a challenge that Jim and the operational staff at Management Resources has successfully met for over thirty years.

Some of Jim's past clients include:
Commercial theme parks & attractions

Anheuser Busch – Sea World
Legoland
Lotte World
Universal Studios
Walt Disney Company
MGM Studios
AOL / Time Warner
Corporate, promotional & brand centers

Space Center Houston
Olympiads (2)
Volkswagen AG
World of Coke
World’s Fairs (7)
American Girl Place
Radio City Music Hall
Private not-for-profit organizations

American Museum of Natural History
The Henry Ford
New York Botanical Garden
Philadelphia Flower Show
Please Touch Museum
California Academy of Sciences
The Field Museum