When it comes to leisure and entertainment industry operational issues, Jim’s experience with a wide array of projects worldwide provides clients with the assurance that they are working with the best professionals in the field.

As co-founder of Management Resources, Jim's guidance has been instrumental in the successful completion of projects for the Walt Disney Company, Universal Studios, Pleasant Company, General Growth Development and Sony Development. In the not-for-profit sector, Jim has had the pleasure of working with many of the leading institutions in the country, including, The American Museum of Natural History; The Field Museum; The Philadelphia Flower Show; the Henry Ford Museum and Greenfield Village; and the New York Botanical Garden.

Jim is well known for his involvement in operations and management of international events, including seven World's Fairs, the 1984 and 1988 Olympiads, and AmeriFlora ‘92, the $100 million premier quincentennial celebration in the United States.  Jim directed the operational planning and opening operations for the Rose Center for Earth and Space, a $210 million expansion at the American Museum of Natural History in New York.

Prior to Management Resources, Jim held a number of operational and training positions at the Walt Disney Company, including heading up the Disney University at Disneyland.

His focus over the years has been on helping organizations maximize the quality, value and efficiency of their operations thereby meeting and exceeding visitor expectations of service and value. Balancing the bottom line with a commitment to provide the finest visitor experience possible is a challenge that Jim and the operational staff at Management Resources has successfully met for over twenty years.